| Consulting – Six Sigma & BPR |
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| There could be many reasons why business is not doing well. It may be due to low productivity or unwanted expenditure or more cycle time to complete the process/service or more complaints from customers or increasing Total cost of ownership (TCO) or decreasing return on investment (ROI) etc. |
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 In these days of economic recession and globalization, competition in any business is getting tougher and tougher. Therefore, in order to sustain in this fast changing business environment, to delight customers, retain customers and release products as quickly as possible without quality deterioration, competing organizations should make a paradigm shift in their business approach. Customer orientation, Business objectives like cost reduction, effective utilization of resources, more productivity, increased profit, shorter cycle time and better ROI are the latest buzzwords. Precisely, right consulting service by Industry expertise blended with technological hands–on experience helps you to achieve these objectives. |
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| What we do for customers: |
| We provide consulting services- Business Process Re-engineering & Six Sigma and industry insights with the best business processes to help customer organizations to come out of pain/problematic areas, identify and mitigate risks and perform in the dynamic and challenging environments in which they do business. |
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| How we do: |
| Our disciplined improvement initiatives bring the best of the breed to sustain momentum throughout the process for breakthrough results. We have experienced consultants deliver this kind of value to the customers. We will touch upon the following steps for Business Process Re-engineering: |
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Define the project |
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Objective/vision and value statement |
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Process mapping/As-Is process of the business which is having pain area/problem for diagnosis purpose |
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Brainstorming/Idea generation. |
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Modeling and Simulation of business process for better ROI. By this approach, we can have 'n' no. of business scenarios. |
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Cost/benefit analysis |
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To-Be process after removing non value added activities in the process. This step is necessary because each activity is connected with resource, time and cost. |
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Training to stakeholders on change management and new processes |
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Implementation of new processes |
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Measure the process performance and ensure continuous improvement |
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| Six Sigma: Methodology of DMAIC (Define, Measure, Analyze, Improve and Control) helps one in achieving optimum business results through minimum resource mobilization. The steps are: |
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Define the process which has more pain areas |
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Measure the process capability at Sigma level |
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Analyze the data of the process to find out where is the actual business problem |
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Improve the process for better solutions |
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Control the process |
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It applies in all kinds of organizations where variation and waste exist, and every employee should be involved.
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• Six Sigma improve Analytical skills for Problem Solving for any employees
• Six Sigma improve leadership skill and productivity level of the employees |
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| Benefits of Six Sigma: |
• Reduces Variation in any process/services
• Reduces Cycle Time of process/services
• Reduces Defects of process/services |
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| Leads to the benefits of |
• Improved Customer Satisfaction
• Improved Bottom Line (Net Profit) |
| As we have experts in multiple technologies like Microsoft, JAVA, Open source, Embedded and ERP and domain expertise in Human Resource Management, Finance, Warehouse and Transport (Logistics) Management, Import and Export Operation, Container Freight Station Management, Auto Manufacturing, Port Logistics Processes, Trading and Retail, Shipping Management and Supply Chain Management, we can help you to optimize your business process and reduce the cycle time of the process by removing non value added activities. |
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| Six Sigma Greenbelt Training |
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| 1. Program Overview |
| Why Six Sigma? In these days of economic recession, globalization, reformation and liberalization, competition in any business is getting tougher and tougher. Therefore, in order to sustain in this fast changing business environment, to delight customers and to release products as quickly as possible without quality deterioration, competing organizations should make a paradigm shift in their business approach. Customer orientation, Business objectives, Cost reduction, increased profit, shorter cycle time and better ROI are the latest buzzwords. Precisely, Six Sigma helps you to achieve these objectives. Either you are in manufacturing or in Services industry such as IT, Six Sigma can help you to identify unnecessary steps and processes, bottlenecks in the flows and suggest alternatives to improve the productivity. |
| It applies in all kinds of organizations where variation and waste exist, and every employee should be involved. |
• Six Sigma improve Analytical skills for Problem Solving for any employees
• Six Sigma improve leadership skill and productivity level of the employees |
| What is Six Sigma? Six Sigma is a data driven approach to remove defect in any process, product and services. The defect rate must not exceed 3.4 defects/million opportunities. As it is a business initiative, it can be used to design new products/process/services and re- engineer existing product/process/services. The success of Six Sigma is mainly based on short term as well as long term actual data. It can be used for better decision making purpose. It is a proven, successful, tangible and structured methodology which applies tools and techniques to address Business needs. |
| Few companies practicing Six Sigma |
| Ford, Infosys, Wipro, GE, Motorola, Toyota, IBM etc. |
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| 2. Benefits of the Six Sigma |
| Six Sigma for Breakthrough Improvements in their service/product/project |
• Reduces Variation in any process/services
• Reduces Cycle Time of process/services
• Reduces Defects of process/services |
| Leads to the benefits of |
• Improved Customer Satisfaction
• Improved Bottom Line (Net Profit) |
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| 3. Six Sigma greenbelt Workshop Methodology |
| DMAIC + Tools and Techniques |
| Six Sigma methodology of DMAIC (Define, Measure, Analyze, Improve and Control) helps one in achieving optimum business results through minimum resource mobilization. |
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| 4. Course content for Lean Six Sigma green belt training |
| 1st Day |
| Define Phase: |
| Objectives of this training; what is Six Sigma? Six Sigma History; Why Six Sigma? How is it done? Focus of Six Sigma; Six Sigma certification process; what is lean Six Sigma? Define process, High level process map- SIPOC Stakeholder’s focus/vision; Understanding variability; Cycle time reduction;, Improvement areas/objectives; Brainstorming; Multivoting; Project charter; Critical to quality (CTQ); Kano analysis; Project plan etc. |
| Measure Phase: |
| Measurement basics; Gathering Data; Types of data; Sampling; Check sheet; Characteristics of data; Central tendency; Variation; Histogram; Continuous data; Discrete data; Defects calculation; Minitab; Case study etc. |
| 2nd Day |
| Analyze Phase: |
| Pareto chart; Process Map; Cause and Effect analysis and diagram; Potential root causes; Case study etc. |
| Improve Phase: |
| New Process; FMEA; Evaluating solutions; Decision analysis; Action plan matrix; Prioritization; Cost benefit analysis; Selecting solution; Implementation planning, etc. |
| Control Phase: |
| Documentation process; Response chart; Process management; Change management; Training; Define new baseline and Review measurement; Monitor the new process and its performance; Project closure. |
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| 5. Eligibility Requirement |
| Any degree/diploma with good working experience |
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| 6. Target Audience |
| Students/IT professionals/Employees of any service/product/project organization |
| Example: |
• Automobile Industry
• Container Freight Station
• Customer Relationship Management (CRM)
• Human Resource
• Import & Export Operation
• IT
• Insurance
• Port Logistics Processes
• Retail
• Manufacturing
• Shipping
• Supply Chain Management(SCM)
• Trading
• Transportation
• Warehousing, etc |
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| 7. Time |
Date: TBD
Time: 9.30 AM to 5.30 PM |
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| 8. Procedure for Certificate of participation |
1. Each participant needs to attend 2 days Six Sigma training
2. Each participant needs to complete a case study and quiz to be given at the end of each phase |
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