WhatsApp Solutions
WhatsApp for Business is a powerful messaging platform designed to help businesses connect with customers efficiently and professionally. It offers two main options: the free WhatsApp Business app for small businesses and the WhatsApp Business API for medium to large enterprises with advanced needs.
WhatsApp Business App (for Small Businesses)
- Professional Business Profile: Create a branded profile with your address, website, and product catalogue to showcase your offerings directly in the app.
- Automated Messaging: Use auto-replies, greeting messages, and away messages to save time and enhance customer interaction.
- Customer Engagement Tools: Organize chats with labels, quick replies, and broadcast lists for better communication management.
- Secure Communication: End-to-end encryption ensures all messages remain private and secure.
- Multi-Device Support: Use WhatsApp Business on two devices simultaneously for convenience.
- Free Entry Points: Attract customers via QR codes, short links, and social media action buttons.
WhatsApp Business API (for Medium to Large Businesses)
- Advanced Automation: Automate FAQs, order confirmations, appointment reminders, and personalized messaging at scale.
- Integration with CRM and Other Systems: Seamlessly connect WhatsApp with your CRM, e-commerce, and other business tools to streamline workflows.
- Omnichannel Support: Distribute incoming messages efficiently among customer service agents to ensure timely responses.
- Rich Media & Interactive Messages: Send images, videos, PDFs, GIFs, and clickable buttons to boost engagement and conversions.
- Unlimited Messaging & Scheduling: Send unlimited messages and schedule campaigns with pre-approved templates.
- Verified Business Profile with Green Tick: Gain customer trust with a verified business name and official badge instead of just a phone number.
- 24/7 Customer Support: Use chatbots and auto-replies to provide round-the-clock assistance.
- Secure & Compliant: Maintain end-to-end encryption and adhere to WhatsApp's strict compliance guidelines.
WhatsApp for Business transforms customer communication into a streamlined, secure, and scalable process, helping businesses improve customer experience, increase engagement, and drive growth
TechFeat Consulting empowers businesses to connect with their customers on one of the most widely used messaging platforms—WhatsApp. With our WhatsApp for Business Solutions, you can automate communication, support customers in real-time, and deliver a more personalized, responsive experience.
Key Features
- Automated Messaging & Chatbots – Respond instantly to FAQs, order updates, or service inquiries
- Bulk Messaging Campaigns – Send promotional offers, updates, and reminders to targeted customers
- Customer Support Integration – Enable live chat, ticketing, and support team collaboration
- Rich Media Messaging – Share images, documents, locations, videos, and quick reply buttons
- Secure API Integration – Seamlessly connect WhatsApp with your CRM, ERP, website, or custom app
- Broadcast & Group Management – Segment and manage audiences for precise communication
- Multilingual Messaging – Engage users in their preferred language (including English & Tamil)
Benefits with TechFeat Consulting
- Official WhatsApp Business API setup and verification
- Custom chatbot development and automation flows
- Scalable for small businesses and enterprises
- Real-time delivery tracking and analytics
- End-to-end support and training
With WhatsApp for Business from TechFeat Consulting, transform how you engage your audience—convenient, conversational, and customer-first.