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Maintenance

maintanance
TechFeat Consulting provides maintenance services for your small as well as large legacy systems. Our maintenance services include minor and major modifications, enhancements as well as production support. Such systems are client/server and are typically indispensable to a client’s business, though over a period of time they become progressively more difficult and costly for the client’s internal IT to maintain. Our professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client’s overall system thereby attempting to avoid problems from ‘quick-fix’ solutions. We make sure that the concerned software receives functional updates on an as needed basis as your business needs evolve.

To execute maintenance, we access our client's infrastructure either by replicating the client's environment locally or through the use of high-speed communication links.   The tasks we focus on during the maintenance phase are:

Evaluating the System
Assessing Changes or Enhancement Requests
Analyzing the Nature of the Change
Analyzing the Impact of the Change
Executing the Change

Our key deliverable is an enhanced or maintained operation information system and we constantly keep this in focus. Make sure your IT runs smoothly with the highest standards of security and performance.

What do we offer?

  • Software performance management
  • Updates to application specification, design and implementation
  • Adaptation of the software to your technology environment
  • Adaptation to technology and business changes
  • Impact analysis
  • Comprehensive user support
  • Application upgrade and enhancement
  • Database administration
  • Technical trouble-shooting
  • Content updates
  • Documentation development and maintenance
  • Off- and on-site support and maintenance
  • Bug-fixing and trouble-shooting
  • Bug-tracking and reporting
  • Fine-tuning and improvement of product functionality
  • Research, design and implementation of new features


Benefits

  • Business continuity and adaptability.
  • Continuous and enhanced application performance.
  • Higher process efficiency.
  • Greater user satisfaction.
  • Fast and efficient technology bottlenecks management.

Why TechFeat Consulting?

  • Tailored support and maintenance services to maximise performance, lifespan, and value of your IT assets.
  • Continuous monitoring of possible system flaws and proactive management of potential threats to system stability.
  • Guidance on new technology developments to keep you ahead of competitors.
  • Systematic analysis of the impact of any proposed changes to the system on your IT infrastructure as a whole. This helps you take informed decisions when implementing any changes.
  • Policy of open communication and transparency with our clients, and focus on client satisfaction –not just technology.
     
 

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