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Infrastructure Management

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As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a herculean task which can overwhelm internal resources.

Our suite of IT outsourcing services is focused on maintaining high levels of availability and reliability of your corporate IT systems, ranging from the desktop and its applications to the server and the corporate network. Our global support services combine online self-help, multilingual help desk, remote infrastructure monitoring, and onsite interventions to enable your company to rely on IT while you can focus on your core business.

Our proven Single Point of Contact (SPOC) methodology enables us to appropriately respond to your users’ inquiries, no matter how they choose to contact us. Our corporate IT support delivery model is focused on improving end user satisfaction, through support centralization, better first-contact resolution, and higher IT infrastructure availability. At the same time, we enhance your ability to achieve overall cost reduction for a positive ROI.

TechFeat Consulting provides IT Infrastructure Management Services (IMS) encompassing Planning, Optimization, Integration and Management of IT Infrastructure, thereby enabling companies to keep their business-critical applications and IT infrastructure running 24x7.

Our offerings enable Small and Medium Enterprises (SME's) to have a full-staffed and qualified Virtual IT Department, assisting them in deploying and managing desktops, servers, and networks.

Our partnership with Managed Services Providers (MSP’s) enables them to have a reliable Offshore partner for increased efficiencies and customer satisfaction.

TechFeat provides comprehensive services to help organizations optimize critical IT staff. Our Infrastructure Management Services offer a complete portfolio of solutions and services for managing enterprise IT infrastructures.

Highlights of our Infrastructure Management Service capabilities include:

  • Sophisticated, business-driven IT management solutions via TechFeat 's professional services
  • NOC-based 24x7, automated, management capabilities that can be delivered anywhere, around the world.
We have standardized & best practices, integrated architectures, and delivered significant cost savings in multiple project-based enterprise IT client relationships. Our domain expertise spans a diverse set of systems and technologies that comprise enterprise IT infrastructures of organizations.
 
Proven Infrastructure Management Services

When you choose TechFeat ’s Infrastructure Management Services, critical IT staff can be focused on deploying new services or on revenue-generating initiatives. Whether we remotely manage some or all of day-to-day IT infrastructure operations – or deliver project-specific consulting, design, and implementation services – our expertise and service offerings ensure peak system performance and availability. You can choose remote managed services, professional services or a combination of both.

Advantage with TechFeat 's Infrastructure Management Services are:

  • Reduce the total cost of IT operations
  • Focus limited IT resources on core business activities
  • Rationalize IT staffing costs
  • Optimize IT asset utilization
  • Facilitate service delivery
  • Improve uptime and system availability.
Key Infrastructure Management Services
  • Detailed infrastructure assessments for leading manufacturers and financial institutions, helping to identify and address gaps in their IT environment, and resulting in cost-savings and improved service delivery.
  • Remote monitoring and administration for critical servers for a large insurance company, reducing costs and increasing server uptime.
  • Help desk migration to TechFeat from a top high tech manufacturer, maintaining service levels while lowering costs.

 

 

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TechFeat Consulting

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