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Business Process ReEngineering

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Business Process Re-Engineering

Do you have pain areas in your Business Processes?
TechFeat Consulting helps clients to identify process inefficiencies, suggest implementable optimized processes, thus reducing cost, improving capacity utilization, and better Return on Investment (ROI)

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Business Process Reengineering through Business Solutions Framework

What is BPR?
Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. It is necessary to lower costs and increase quality of service and that information technology is the key enabler for that radical change. It can be used for better decision making purpose. BPR is a proven, successful, tangible and structured methodology which applies tools and techniques to address Business needs.

Why BPR?
Today, we hear good news about the boom of economy of developing nations and slow economic growth of developed countries. It is evident that there are many happenings like company start ups, mergers, take over and revamping of current businesses. Most of the organizations have started to revamp their business processes and operations in order to meet the global challenges. In these days of economic globalization, competition in any business is getting tougher and tougher. Therefore, in order to continuously improve the performance of the business in this fast changing business environment, delight customers, increase the bottom line, complete a process as early as possible and release products as quickly as possible without quality deterioration, competing organizations should make a paradigm shift in their business approach.

Customer delight, Alignment of business processes with Business objective, Cost reduction, Increase in profit, Shorter cycle time and better ROI are the latest buzzwords in a typical business environment. Precisely, BPR helps clients to achieve these objectives. Whether they are in the manufacturing or in Services industry such as BPO or IT, BPR can help to identify unnecessary steps/activities in the processes, bottlenecks in the process flows and suggest alternatives to improve the productivity. Business Process Re-engineering exercise can be done to the organizations where there are more business challenges and pain areas, resulting more cycle time to complete the processes, customer dissatisfaction/complaints, more TCO and low net profit.
Objectives

The client objective could be any one or more of the following issues:

  • To reduces cycle time of process/service
  • To identify non-value added activities in the process
  • To identify unutilized resources including Human resources
  • To identify waiting time of the process/service
  • To find out bottleneck of the process/service
  • To find out actual cost of the resources
  • To find out actual time of the process/service

Why TechFeat Consulting?
TechFeat Consulting is having consultants with industry experience blended with IT experience; many are graduated from IITs and IIMs. Their expertise can be leveraged to understand client’s business related pain areas for viable business solutions. Our management consultants, with 25+ years rich experience in Process & Productivity improvement assignments and management consulting, shall provide cost effective, ROI focused and holistic implementable solution.

Benefits:

  • Increased process capability
  • Reduced operational & capital expense
  • Improved Return On Investment (ROI)
  • Better alignment of costs with business value
  • Improved customer delight
  • Higher employee satisfaction

Tools and Techniques:
Our consultants use some of the following tools and techniques to meet the client business objectives:

  • As-Is Process
  • Process Gap Analysis
  • Lean Practices
  • Process Performance Analysis
  • Cause and effect analysis
  • Cost-Benefit Analysis
  • Value Stream Analysis
  • BPM tool for modelling and simulation
  • Process Benchmarking
  • To-Be Process
  • Business Solutions Framework
  • Change Management

Business Value:
TechFeat Consulting guarantees the following business values on continuous basis when partner with clients.

  • Reduced cycle time of a process/service
  • Improved quality service
  • Improved Customer Satisfaction
  • Lower TCO(Total cost of ownership)
  • Improved Bottom Line (Net Profit)
  • Reduced cost and investment
  • Increased shareholder value
 

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